Refund Policy

Effective date: 30 September 2026

This policy explains refunds for ScanMint AI: Scan, PDF & QR, operated by AWS NEXTGEN IT LIMITED.

How purchases are processed

Premium subscriptions are purchased through Google Play (and Apple where available). The applicable store processes payment, renewal, cancellation, and refund requests; ScanMint AI does not receive or store your full payment-card details.

Requesting a refund

Request a refund through the store where you purchased the subscription. Eligibility and processing times are governed by that store's refund rules and applicable consumer law. Approval is not guaranteed.

• Google Play: use your Google Play order history or Google Play Help.
• Apple: use Apple's Report a Problem service.

Cancellation is separate

A refund request does not necessarily cancel future renewals. Cancel the subscription in your store subscription settings. You normally retain Premium access until the end of the paid billing period.

Duplicate or unrecognized charges

Check the order history for the store account used to subscribe. If you still need help, email [email protected] with the order number and purchase date. Do not send full card details.

Statutory rights

Nothing in this policy limits rights that cannot be excluded under applicable consumer law.